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Your Favourite Toronto Hotel

At the InterContinental Toronto Centre, we are dedicated to creating exceptional guest experiences. From chic and stylish rooms and suites and deluxe amenities to a prime downtown location directly connected to Metro Toronto Convention Centre, our luxury hotel is an ideal choice for business or leisure stays. Our sleek aesthetics and upscale services such as a spa with indoor saline pool and our 24-hour business centre, are just a few reasons why guests enjoy their stay year after year. Read what our former guests have to say about their experiences at the InterContinental Toronto Centre.
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  Guest   •   August 19, 2014

Great Stay, Great Value

Room: King Suite on the 19th Floor. What a delight to stay at the Intercontinental Toronto Centre. I was on a trip to a conference and I wanted to be within walking distance. This seemed like a good choice. Being part of the IHG Hotel line, I was able to take advantage of the priority check in which had me in my room in a few minutes. This was a nice surprise since I arrived after 5 PM and I was concerned about a check-in at this time of day. No worries at this location. My fist session was at the Roy Thompson Hall at 7 PM which was only about a 4 minute walk from this hotel. I had time to order and eat a delightful room service burger and still had time to walk, not up the street, but rather through the City Way. An internal walkway that went through several of the downtown buildings. The next two mornings I had a delightful breakfast buffet at Azure, the restaurant inside of the hotel. I do like a buffet, but I am fussy eater in that I want to have fresh, hot, well seasoned food with great service. They have it all here. I usually go do different spots for each meal but I wanted to come back and try more of the food here the second day. Not only was the omelets service excellent, the rest of the choices were all good as well. I have two other points for you in this review. Usually, I like to give kudo's to a staff member or two that I think went above the call and offered excellent service. I honestly cannot do that here. Everyone from the hotel front desk to the staff at Azure were all great. Fast efficient and making sure I wanted for nothing. Hat's off to the staff here. Good staff means a great management team in the background. This means you should have a great experience as well. I am including a few photo's of staff members. I did not have time to treat myself at the Spa, but, I did take a walk through and the Spa facilities look very nice. I wish I had of stayed an extra day to unwind from everything and indulge myself here. Maybe next time. Finally, if this is just a stopover, then this won't impact you as I am sure all the rooms are great, but if you are coming for two or more days, I would highly recommend upgrading to a suite. I did and I was super pleased. It is only a modest increase and to have a separate room, separate from the bedroom to relax in, just make it feel so much more relaxing. I have stayed in other hotels where it was not worth it, but at the Intercontinental Toronto Centre, it is worth the upgrade 100% I do want to say that the prices might seem high to the budget traveler to stay in the downtown core, but I compared most of the hotels in the business district and I found this hotel to be of great value. If your travels are taking you to Toronto, save on all the daily cab fares and treat yourself to a hotel stay here. I am recommending this one.
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  Guest   •   August 01, 2015

Great Hotel!

I do not normally write reviews, but I wanted to express my complete satisfaction with my stay at the Intercontinental Toronto Centre. The location of this Hotel is perfect. The CN Tower, Ripley's Aquarium and Rogers Centre is right beside this Hotel. I arrived by train and Union Station is only a couple blocks from the Hotel. The staff at this Hotel is amazing, right from check in until my departure, everyone was so friendly and helpful. The rooms are so clean and comfortable. My only regret was that I couldn't stay longer. This is my first choice for my next stay in Toronto. I can't wait to return and stay at this Hotel again. Thanks Intercontinental for making my stay one I will always remember.
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  Guest   •   February 06, 2014

great rooms, great service

Stayed on Saturday after doing some testing fro my workplace, we decided to stay for the night and catch the Leafs game because the hotel is so close to the ACC. Beautiful Hotel, Beautiful room, great service, i guess we had a luittle too much to drink at the game because after we ordered some drinks at the bar and walked back to the room with them. apologies but the hotel was still a gracious host and i cant wait to go back
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Manager at , responded to this review
March 27, 2014
Dear Janice,
 
Thank you for your wonderful comments, we too look forward to welcoming you back soon!
 
Best Regards,
 
<>
Executive Assistant
jessica.webb@ihg.com

  Guest   •   October 13, 2015

Cousins Gathering

Had an excellent stay at this hotel and lovely view from the 25th floor. We had a meal for 15 in the Azure for cousins from Scotland, England and USA. We were looked after very well and a special thank you to Chris Ramos who when out of his way to make us feel special
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  Guest   •   March 25, 2014

Great location for a sisters' weekend

My sisters and I met at the Intercontinental for a sisters' weekend. The location was perfect; the room was great and the service was excellent. We enjoyed the hot tub and pool. The advice received from the concierge was perfect as far as venues and travel times to those venues. My only critique for a luxury hotel would be to have proper china mugs in the room for coffee rather than paper cups. If we do this again next year, it will more than likely be at the same spot.
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Manager at , responded to this review
March 27, 2014
Dear Kathryn, 
 
Thank you for reviewing us. We are delighted to read that you enjoyed our convenient location as well as our pool oasis on the 3rd floor. We will be
 
Thank you again and we look forward to your return in the future.
 
Best Regards,
 
Jessica Webb
Executive Assistant
jessica.webb@ihg.com 

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