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Your Favourite Toronto Hotel

At the InterContinental Toronto Centre, we are dedicated to creating exceptional guest experiences. From chic and stylish rooms and suites and deluxe amenities to a prime downtown location directly connected to Metro Toronto Convention Centre, our luxury hotel is an ideal choice for business or leisure stays. Our sleek aesthetics and upscale services such as a spa with indoor saline pool and our 24-hour business centre, are just a few reasons why guests enjoy their stay year after year. Read what our former guests have to say about their experiences at the InterContinental Toronto Centre.
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  Guest   •   February 16, 2015

Outstanding Service

I have been staying at Intercontinental every year for the past four years, primarily due to my work at the Convention Center. It has always been a convenient and comfortable stay. This year i was particularly unhappy with my room so i went down to the front desk and met the front desk manager on duty - Mr Shanker Narayanan. He was very helpful and accommodating and even accompanied me to the room to verify the problem. He went above and beyond to ensure that the rest of my stay was enjoyable. I was very satisfied with my stay and with the new room that i decided to extend my stay. I want to personally thank Mr Shanker for making my stay memorable at InterContinental. Thanks and best regards, Sagar
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  Guest   •   December 02, 2014

Great Hotel

Great hotel , location and staff.
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  Guest   •   August 24, 2015

Amazing Experience!

I had an exceptional stay while at the Intercontinental Toronto Centre. The staff was more than helpful to any request and were very knowledgeable with any inquiry's. My King feature room was beautiful with exceptional views of downtown Toronto. I will definitely be staying here again on my next trip to Toronto. Well done!
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  Guest   •   June 17, 2014

Excellent Services

Staying at InterContinental Toronto Centre was a pleasant experience. Service was excellent, from doormen, housekeepers, to concierge, everyone greets you with a big smile on his/her face and makes sure that all your needs are meet. I felt very welcome there. Will definitely return next time when I am in Toronto!
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Manager at , responded to this review
June 18, 2014
Dear Judith,
 
We are delighted to hear that everyone on our team exceeded your expectations during your recent visit.
 
Thank you for ta
 
Best Regards,
 
Jessica Webb
Executive Assistant 

  Guest   •   August 19, 2014

Great Stay, Great Value

Room: King Suite on the 19th Floor. What a delight to stay at the Intercontinental Toronto Centre. I was on a trip to a conference and I wanted to be within walking distance. This seemed like a good choice. Being part of the IHG Hotel line, I was able to take advantage of the priority check in which had me in my room in a few minutes. This was a nice surprise since I arrived after 5 PM and I was concerned about a check-in at this time of day. No worries at this location. My fist session was at the Roy Thompson Hall at 7 PM which was only about a 4 minute walk from this hotel. I had time to order and eat a delightful room service burger and still had time to walk, not up the street, but rather through the City Way. An internal walkway that went through several of the downtown buildings. The next two mornings I had a delightful breakfast buffet at Azure, the restaurant inside of the hotel. I do like a buffet, but I am fussy eater in that I want to have fresh, hot, well seasoned food with great service. They have it all here. I usually go do different spots for each meal but I wanted to come back and try more of the food here the second day. Not only was the omelets service excellent, the rest of the choices were all good as well. I have two other points for you in this review. Usually, I like to give kudo's to a staff member or two that I think went above the call and offered excellent service. I honestly cannot do that here. Everyone from the hotel front desk to the staff at Azure were all great. Fast efficient and making sure I wanted for nothing. Hat's off to the staff here. Good staff means a great management team in the background. This means you should have a great experience as well. I am including a few photo's of staff members. I did not have time to treat myself at the Spa, but, I did take a walk through and the Spa facilities look very nice. I wish I had of stayed an extra day to unwind from everything and indulge myself here. Maybe next time. Finally, if this is just a stopover, then this won't impact you as I am sure all the rooms are great, but if you are coming for two or more days, I would highly recommend upgrading to a suite. I did and I was super pleased. It is only a modest increase and to have a separate room, separate from the bedroom to relax in, just make it feel so much more relaxing. I have stayed in other hotels where it was not worth it, but at the Intercontinental Toronto Centre, it is worth the upgrade 100% I do want to say that the prices might seem high to the budget traveler to stay in the downtown core, but I compared most of the hotels in the business district and I found this hotel to be of great value. If your travels are taking you to Toronto, save on all the daily cab fares and treat yourself to a hotel stay here. I am recommending this one.
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