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Your Favourite Toronto Hotel

At the InterContinental Toronto Centre, we are dedicated to creating exceptional guest experiences. From chic and stylish rooms and suites and deluxe amenities to a prime downtown location directly connected to Metro Toronto Convention Centre, our luxury hotel is an ideal choice for business or leisure stays. Our sleek aesthetics and upscale services such as a spa with indoor saline pool and our 24-hour business centre, are just a few reasons why guests enjoy their stay year after year. Read what our former guests have to say about their experiences at the InterContinental Toronto Centre.
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Tell us more about your stay

 
  Guest   •   January 18, 2020

Good time in Toronto.

Great location in downtown. Easy walking to entertainment district and waterfront. Friendly staff and clean spacious room. Adjacent parking was convenient. Restaurant on site was elegant with good service
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  Guest   •   January 09, 2020

Greta rate in November but....

The hotel is very nice. Service is very good, My room was very nice. Had I known that my rate was so good due to the constant noise for in the installation of new carpets right above me I would not have booked here. The hotel did take off an additional amount from my bill due to the inconvenience. If you want to be right downtown then this is a good place to stay
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  Guest   •   January 05, 2020

Always a wonderful stay

This is my hotel of choice when I stay in Toronto. Always excellent service. The hotel is super accessible whether you're driving in or coming in from Union Station. You can take the PATH and never have to walk outside during cold months, so that's nice. It's attached to the Metro Toronto Convention Centre, so that is convenient. The lobby is large, beautiful and spacious. When you walk in from the front with luggage, stay to the far right for the ramp. Check-in is always a breeze and the staff are super friendly. From the Front Desk, Bell and Door persons, Concierge, and whoever picks up the phone for Instant Service or Room Service - always professional, polite and friendly. Elevators are activated by your key card for extra security which is nice. 3rd floor is open for the spa, pool and gym. Pool closes at 11 and gym is open 24 hrs which is great when you can't sleep and want to get in shape:) Rooms are always nice and clean. I stayed in room 1619 this time. Like the room I stayed in the previous weekend, it had an upgraded shower and electronic mirror that I am totally obsessed with. There is construction going on at the moment and I'm hoping all the rooms are getting this upgrade as I'm not a fab of the tub/shower combo. Beds are nice and firm. Beddings are very comfortable. The view from the window is always nice a I usually book a higher floor and city view. It's beautiful at night especially. I never take advantage of the mini-bar, so I can't comment on the quality of the products available. However, for those feeling amorous on a whim, there is a kit available to help you make good decisions. Robes, slippers and a bluetooth speaker are provided which makes for a comfortable stay. I enjoy the room service. It's available all day long. Of course, a limited menu for late-night. This time, I had dinner at the adjoining Azure restaurant instead of ordering room service. Food is always excellent. I particularly enjoy the French onion soup, supreme chicken and creme brulee. They are really great with dietary restrictions as well since I have many. My friend and I enjoyed a couple cappuccinos at the bar. Delicious. Getting a discount at the restaurant for being an IHG member is a nice perk as well. Checking out was a breeze as well. Always a pleasant stay here. I'll be back soon:
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  Guest   •   January 03, 2020

nice service and good view

Facing CN tower, the view is good here. But what impressed me was how Slava helped me with the printing machine. He was patient and careful, even help me to organize all the things. However, I think, room cleaning still need to be improved. When we arrived the room, dirty plates were still on the floor outside the door. And cheese and charcuterie left from last customer were still in the fridge. But for the service this morning, I will still recommend this hotel
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  Guest   •   December 23, 2019

Can be better

Stayed 15-18 Dec. Check in was smooth and efficient. Location is next to Union Station which is convenient. Room and view excellent, however noise because of the train quite annoying. Washroom was dated. Housekeeping excellent. Fitness center, only had on my first night then closed through the rest of my stay - this is disappointed. I asked receptionist on 16 Dec morning morning if there is any alternative they could offer as I would have stayed somewhere else if knowing the gym is closed. Receptionist said she would come back to me after speaking with her Manager. No one contacted me until check out time. Typical management that prefers to keep it quiet hoping the customers forget about their concerns. Not good
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