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Your Favourite Toronto Hotel

At the InterContinental Toronto Centre, we are dedicated to creating exceptional guest experiences. From chic and stylish rooms and suites and deluxe amenities to a prime downtown location directly connected to Metro Toronto Convention Centre, our luxury hotel is an ideal choice for business or leisure stays. Our sleek aesthetics and upscale services such as a spa with indoor saline pool and our 24-hour business centre, are just a few reasons why guests enjoy their stay year after year. Read what our former guests have to say about their experiences at the InterContinental Toronto Centre.
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  Guest   •   October 15, 2019

Great hotel, great location

I liked just about everything about this hotel. Great location (you can walk right from union station), everything is "right there"!! It's upscale, safe, clean, and there is a nice little shop on the ground floor with very helpful staff. The pool and hot tub are very nice also! My one and only request to be changed would be to have more of a selection in the restaurant. It's really geared toward business people and it's very pricey with no option to just get a cup of soup of something small. So we always had to go out to eat. Other than that, great place to stay and yes, I'd stay again. Additionally, I was happy that when I requested an "updated" room at checkin, they were able to accomodate
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  Guest   •   October 14, 2019

beautiful hotel,friendly staff

if you arrive into Toronto Pearson International Airport, take the train to union station. it's inexpensive and quick. walk west (left from the train) and exit on the first floor. cross the street and there is the hotel. say hello to Trish as she greets you with a friendly smile. she worked expeditiously to get me situated in a great room with a view. i wish there were more front desk staff like her. she can tell you about the hotel's amenities better than i so ask her. p.s. try to get a room on the south side for that afternoon/evening sun
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  Guest   •   October 14, 2019

Really nice locatio

Really nice locatio
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  Guest   •   October 13, 2019

I am reading the ...

I am reading the glowing reviews and wondering. perhaps it was because of Thanksgiving weekend, but service and amenities seemed only average for the price of the room, which was very small and awkward. We had to search for glasses, an ice …MoreI am reading the glowing reviews and wondering. perhaps it was because of Thanksgiving weekend, but service and amenities seemed only average for the price of the room, which was very small and awkward. We had to search for glasses, an ice bucket and coffee, which were piled in the room's dresser drawer. There was a room service menu, but literally no information about the hotel except for the spa. Nothing about things to see in the area, no information about the hotel's restaurant, or even if there was a shop within the hotel where small items might be purchased. I was surprised at the cleanliness standard of the room. Bedside tables were dusty in the far corners, where the lamps were awkwardly placed. Try reaching over in the middle of the night to turn on a light. It is a real stretch if one is not so limber. The hotel knew it was my wife's birthday when the reservation was made. Never a word on check in. We have stayed at numerous Toronto Hotels, and mistakenly thought that this one might be mid luxury. Our fault for not doing our homework obviously. We understand that we are not special, but we certainly felt like just a MasterCard number here. I will give credit to the parking concierge. They were friendly. They brought up the wrong Car on departure, but again, our mistake. Apparently calling was not enough. We had to have our "ticket"..we laughed it off as no big deal
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  Guest   •   October 11, 2019

Good hotel. Practically next ...

Good hotel. Practically next to the Union Station. Walking distance to many attractions. Rooms are spacious, equipped with personal safe and the amenities. They didn't put out toothpaste and toothbrush by default. But, they gave me free …MoreGood hotel. Practically next to the Union Station. Walking distance to many attractions. Rooms are spacious, equipped with personal safe and the amenities. They didn't put out toothpaste and toothbrush by default. But, they gave me free upon request? I'm happy with their 24 hrs gym. They distributed bottle water in evening, which was considerate. The only negative was the minor but obvious stains on the bathtub, which were enough for me not to take bath, and to stay with shower. Alarm clock was 6 minutes behind. Also, a lamp fixture had some serious dust. I did not complain. I noticed it clean only after few days
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