[Skip to Content]Privacy Policy
Tel: 4165971400

Your Favourite Toronto Hotel

At the InterContinental Toronto Centre, we are dedicated to creating exceptional guest experiences. From chic and stylish rooms and suites and deluxe amenities to a prime downtown location directly connected to Metro Toronto Convention Centre, our luxury hotel is an ideal choice for business or leisure stays. Our sleek aesthetics and upscale services such as a spa with indoor saline pool and our 24-hour business centre, are just a few reasons why guests enjoy their stay year after year. Read what our former guests have to say about their experiences at the InterContinental Toronto Centre.
By submitting this review you agree that your personal information will be made public.
- Required
- Required
- Required
- Required

Tell us more about your stay

 
  Guest   •   August 19, 2014

Great Stay, Great Value

Room: King Suite on the 19th Floor. What a delight to stay at the Intercontinental Toronto Centre. I was on a trip to a conference and I wanted to be within walking distance. This seemed like a good choice. Being part of the IHG Hotel line, I was able to take advantage of the priority check in which had me in my room in a few minutes. This was a nice surprise since I arrived after 5 PM and I was concerned about a check-in at this time of day. No worries at this location. My fist session was at the Roy Thompson Hall at 7 PM which was only about a 4 minute walk from this hotel. I had time to order and eat a delightful room service burger and still had time to walk, not up the street, but rather through the City Way. An internal walkway that went through several of the downtown buildings. The next two mornings I had a delightful breakfast buffet at Azure, the restaurant inside of the hotel. I do like a buffet, but I am fussy eater in that I want to have fresh, hot, well seasoned food with great service. They have it all here. I usually go do different spots for each meal but I wanted to come back and try more of the food here the second day. Not only was the omelets service excellent, the rest of the choices were all good as well. I have two other points for you in this review. Usually, I like to give kudo's to a staff member or two that I think went above the call and offered excellent service. I honestly cannot do that here. Everyone from the hotel front desk to the staff at Azure were all great. Fast efficient and making sure I wanted for nothing. Hat's off to the staff here. Good staff means a great management team in the background. This means you should have a great experience as well. I am including a few photo's of staff members. I did not have time to treat myself at the Spa, but, I did take a walk through and the Spa facilities look very nice. I wish I had of stayed an extra day to unwind from everything and indulge myself here. Maybe next time. Finally, if this is just a stopover, then this won't impact you as I am sure all the rooms are great, but if you are coming for two or more days, I would highly recommend upgrading to a suite. I did and I was super pleased. It is only a modest increase and to have a separate room, separate from the bedroom to relax in, just make it feel so much more relaxing. I have stayed in other hotels where it was not worth it, but at the Intercontinental Toronto Centre, it is worth the upgrade 100% I do want to say that the prices might seem high to the budget traveler to stay in the downtown core, but I compared most of the hotels in the business district and I found this hotel to be of great value. If your travels are taking you to Toronto, save on all the daily cab fares and treat yourself to a hotel stay here. I am recommending this one.
Service
Rooms
Quality
Value
Location
Cleanliness
  Guest   •   June 17, 2014

Excellent Services

Staying at InterContinental Toronto Centre was a pleasant experience. Service was excellent, from doormen, housekeepers, to concierge, everyone greets you with a big smile on his/her face and makes sure that all your needs are meet. I felt very welcome there. Will definitely return next time when I am in Toronto!
Service
Rooms
Quality
Value
Location
Cleanliness
Manager at , responded to this review
June 18, 2014
Dear Judith,
 
We are delighted to hear that everyone on our team exceeded your expectations during your recent visit.
 
Thank you for ta
 
Best Regards,
 
Jessica Webb
Executive Assistant 

  Guest   •   April 20, 2014

Outstanding!!

First off, Latoya and the front desk was amazing. She went above and beyond to help us out. She gave us a complimentary upgrade to accomodate our needs right at check in. The hotel was great staff were polite. Would definately recommend this hotel to anyone staying in Toronto. :)
Service
Rooms
Quality
Value
Location
Cleanliness
Manager at , responded to this review
April 28, 2014
Dear Shari,
Thank you for your review and recommendations. We are delighted that you had an enjoyable stay with us and re
When planning your next visit, please feel free to reach out to me personally as I would be delighted to have the opportunity to show our gratitude for your new found loyalty.
Thank you again and we look forward to your return.
Best Regards,

Jessica Webb

Executive Assistant

jessica.webb@ihg.com


  Guest   •   March 27, 2014

Excellent

I can say from walking in , excellent service started right at door,, friendly ,staff pool movie night for kids breakfest amazing ,, cannot say a bad thing ,, keep up the excellent customer service
Service
Rooms
Quality
Value
Location
Cleanliness
Manager at , responded to this review
March 27, 2014
Dear Joe, 
 
We are thrilled to hear that you enjoyed your recent stay with us and received such memorable service from our team. It is always our goal to exceed our
 
Thank you for taking the time to review us and we look forward to hosting you again soon.
 
Best Regards,
 
Jessica Webb
Executive Assistant
jessica.webb@ihg.com 

  Guest   •   March 25, 2014

Great location for a sisters' weekend

My sisters and I met at the Intercontinental for a sisters' weekend. The location was perfect; the room was great and the service was excellent. We enjoyed the hot tub and pool. The advice received from the concierge was perfect as far as venues and travel times to those venues. My only critique for a luxury hotel would be to have proper china mugs in the room for coffee rather than paper cups. If we do this again next year, it will more than likely be at the same spot.
Service
Rooms
Quality
Value
Location
Cleanliness
Manager at , responded to this review
March 27, 2014
Dear Kathryn, 
 
Thank you for reviewing us. We are delighted to read that you enjoyed our convenient location as well as our pool oasis on the 3rd floor. We will be
 
Thank you again and we look forward to your return in the future.
 
Best Regards,
 
Jessica Webb
Executive Assistant
jessica.webb@ihg.com 

 
OnlineReservations