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Booking Your Stay

Frequently Asked Questions

  • What is the cancellation policy?
    We understand that things happen and you may need to cancel your upcoming appointment at Spa InterContinental. A 24-hour notice is required for any cancellation or rescheduling of a single service. We require 48 hours notice for two scheduled services or more. All group bookings at the spa require a 72-hour notice. Please note that full charges will be applied to your credit card if you cancel your appointment without the minimum notice and all appointments booked within the 24-hour period will also be subject to the same cancellation policy. No-shows will be charged 100% of the full treatment price.

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