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Booking Your Stay

Frequently Asked Questions

  • What if I am late for my appointment?
    We will try to accommodate late arrivals as much as possible, but services will finish at the scheduled time so as not to delay the following guest. Full charges will apply. If you need to cancel or reschedule your appointment, we kindly ask that you give us a minimum of 24 hours notice to cancel or reschedule a single service; 48 hours notice is required to cancel or reschedule a group or treatment package.

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