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About Us

The 8,000 square-foot Spa InterContinental, an AVEDA concept location, offers an essential blend of spa services to refresh your body and mind. Located on the third floor of the InterContinental® Toronto Centre Hotel, the spa specializes in massage, body therapy, skin care and aesthetic services, located on the third floor of the hotel. Guests with spa appointments are invited to indulge in this calming oasis and its beautiful solarium, which features 10 treatment rooms and a highly trained, welcoming staff, a 48 foot saline pool, salt hot tub and a scenic terrace.

Groups & Private Events

The Spa InterContinental is one of the most dynamic venues in the city for private spa events. With over 8,000 square feet of expansive sunlit lounge, patio, pool area and 10 treatment rooms, we can comfortably accommodate up to 100 guests - perfect for corporate client appreciation events, employee recognition parties, product launches, bridal events and more. Let our experienced team assist you with customizing the details for a memorable event.

Consult with our spa director who can assist you with customizing your event with options that include

  • Hotel Catering and customized food and drink menus available
  • Custom Sound Systems
  • Decorative Consultants
  • Gift Bags
  • Customized Spa Treatments
  • And more…

Spa Etiquette

Intercontinental Toronto Centre Spa Etiquette


Please arrive 15-30 minutes prior to your scheduled treatment to check-in and complete a health form (first time guests only). If you wish to use our fitness facility, 48 ft saline swimming pool, soak in our salt hot jet tub or relax in our steam room, please arrive 45 minutes early. Appointments must be reserved with a credit card. Walk-ins are also welcome and we will do our very best to accommodate you.

Cancellation Policy

We kindly ask that you give us a minimum 24-hours notice to cancel or reschedule a single service; 48 hours notice is required to cancel or reschedule a group or treatment package. Please note that full charges will be applied to your credit card if you change your appointment without the minimum notice and all appointments booked within the 24 hour period will also be subject to the same cancellation policy.

Cell Phones

The spa is a place for wellness and relaxation. Your cooperation in providing a peaceful environment is greatly appreciated. Please turn your cell phone off while at the spa.


Guests under 18 require parental consent to receive treatments. The pool area is shared by all hotel and spa guests. Children under the age of 16 are allowed access to the pool with adult supervision. For your safety, a physician's consultation is required if you suffer from any conditions or contraindications such as allergies, recent surgery, cardiac, respiratory, or any other medical conditions that may prevent you from enjoying a treatment.

Expectant Mothers

The Spa InterContinental will not perform treatments that use hot temperatures, essential oils, or pose risk to your pregnancy. Use of the hot jet tub is not recommended. Please advise us of any of the above mentioned concerns so we can ensure a more relaxing spa experience.

What to Wear

A comfortable robe, towels, footwear, and a secure space to store your belongings is provided by THE SPA for your convenience. For scrub treatments, the spa will provide you with a disposable garment and proper draping procedures will be administered. The spa is not responsible for lost or misplaced items. Valuables are best left at home or in your hotel room.

What to Bring

Shampoo, conditioner, body lotion, and hairdryers, robes, towels and slippers will be available on a complimentary basis. Please bring your cosmetics and any other toiletries you may need. The Spa is pleased to offer AVEDA makeup and skin care, for both men and women and is available for purchase at Spa Reception.
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